Thanks Cecelia. The City is doing a great job serving the public during these difficult times.

Very efficient way of connecting with citizens.

I had a great call. All my questions were answered in a very friendly and straightforward way. Thanks!

outstanding as usual. Thanks Winnie

Cecilia was very helpful. I appreciate this service for our community.

I spoke with Hanna. She was very helpful.process went well. Thank you!

Excellent

so nice to be able to connect in a timely matter....Celilia was great

This department is a pleasure to work with (both Hannah in the past and Cecelia this time around were very helpful and knowledgeable). I am very satisfied!

So convenient and helpful. Adam rocks! Thoughtful and helpful. Thank you!

Meeting with Hannah was great but the internet bandwidth was low on the city's end so we ended up speaking over the phone.

Great experience working with Cecelia and Adam. Cecelia is very responsive and helpful...

Great chat and got all of my questions answered. Thanks!

Adam Foster is terrific, knowledgeable of the various steps and processes and communicates in a way that is easy to understand. Keep up the great work.

Hats off to those who were in charge of creating this opportunity for architects like myself to be able to speak directly with Planning staff about our project particulars. Extremely helpful and valuable. Keep up the great work.

Hannah is extremely help nice and we had a very productive meeting!

Adam Foster covered a lot of ground in a twenty minute conversation. He covered technical issues, zoning, and neighborhood issues. I definitely got what I needed to advise my client.

Adam Foster is knowledgeable and empathetic. He listens carefully thinks about how to help achieve your objective. He is pragmatic, honest and direct. We could not have asked for better service. Thank you!

Great call with Cecelia today. Very helpful.

Very helpful, thank you

Hannah answered my questions very clearly. I was hoping to get my project approved with a single Zoom call but I guess we will have to submit for review... :) Seriously though the Zoom with the screen share worked fine and saved a trip to the counter. Hannah is an excellent communicator. Thanks

Very helpful , and made sure that all my questions, concerns were heard.

Very helpful.

From the appointment scheduling process to the telemeeting with Adam, the process was extremely convenient, very straightforward, and a great way to ascertain the info I needed.

I had a 30 minute call with Adam Foster yesterday and he was very helpful. He answered all my questions and provided relevant information via email immediately after our call. Overall a very positive experience!

It was a pleasure talking with Cecilia she answered all my questions!

Adam Foster was knowledgeable, professional and articulate. You need more like him in order to move projects thru at a faster pace.

I love Orinda Planning. They are so nice, knowledgeable and accommodating. The contrast with other planning departments (like, say, SF) is like night and day.

Very polite and informative

Adam is a pleasure to work with -- patient, thorough, and extremely helpful at guiding us toward effective project implementation. Also really appreciate the efficiency of Zoom consultation in the planning process.

Adam was extremely knowledgeable and helpful on our call. He was prompt, professional and we will definitely be reaching out to him for future questions.

Adam is very knowledgeable on the zoning issue and helpful to answer my question on the steps for a preliminary build plan.

As always, very knowledgeable, professional and helpful. Great Thanks to Orinda Building Department.

Cecelia... Very pleasant and helpful Thank you.

Love zoom planning meetings! So convenient

Adam and Cecelia are awesome. Knowledgeable and very patience. Highly recommend them for any planning related questions

Hannah is great, she explains the zoning approval process very clearly and give me good recommendations to work on the utility connections.

The Planning Technician (Adam Foster) was very helpful in answering my questions and guiding me through the planning process.

Zoom call was available on same day as my request. Staff was responsive and helpful.

Hannah was professional and answered all of my questions. She proactively followed up to make sure we could have our meeting since I received a confirmation without zoom link. Hannah also followed up after our meeting to answer a question for which she needed additional info. and sent a useful table pertinent to my parcel. Thanks Hannah & Cecelia!

Hannah was great and very helpful. Thank you so much

Prompt response, answered my question, very helpful

The zoom platform worked very well and i received very helpful information and all questions were answered. Both city employees were very knowledgeable and friendly. Success!

Hannah and Cecilia were very helpful. They answered questions clearly and thoroughly.

Zoom part of the call wasn't working so just had to do a cell phone call which was fine.

Service was excellent, and started promptly at the scheduled time. Adam was very knowledgeable, and ensured that all of our questions we answered.

Hannah was very helpful, thank you.

Hannah was very informative and up beat. Thank you.

Easy and convenient! Hannah was very helpful.

This was easy and convenient!

Very helpful, thankful for Planning Department input. Thanks!

So easy and convenient! Very helpful experience

Darin was thorough and professional during our call today. He followed up within a few hours with answers to questions that required some research. Couldn't have asked for more.

Excellent! Thanks

Darin was great. Meeting was very efficient. Thank you.

Super helpful. Easy to schedule. Better than in person TBH

Very helpful!

Great service. Can't ask for a better experience

Adam is great!! very responsive And follows through nice work Adam!!!

I was very happy with the help that I received. The person who called me answered my questions directly and even made helpful suggestions in my pursuit of next level help. Great job!

Super helpful and patient. Provided so much information and very easy to get a phone appointment during shelter in place. Thank you!

Awesome! Thank you for all the information.

Hannah was very punctual, courteous, and willing to take our issue that she didn't have an immediate answer to, to her superiors and promised to follow up. Very good experience.

Helpful call

Planner was informative and prompt.

Adam was super helpful. Please keep the zoom sessions even after covid - it’s so convenient and easy.

Hannah was very helpful and knowledgeable. I was impressed by her willingness to discuss and find more info for our project. Her follow up email was delivered in a timely manner too. Overall a very good experience.

Hannah was very helpful! She is very knowledgeable about the city codes and requirements and she can explain them using an easy language. It saved me hours of looking things up on the website. 5*

Phone call was great, Adam answered all my questions re ADUs and submittals. I now have a better handle on the new procedures.

I was very grateful for the opportunity to speak with a planner virtually. The experience was as productive as would have been the case in a live meeting, and his insights and guidance will certainly create a smoother application process. Thank you creating this approach to reduce downtime as we wait for offices to open up again.

Excellent service. City Planner was very helpful.

Except that my virtual appt. got lost in the shuffle it was a very good experience. When I finally got to talk to Adam, he was very informative, seemed knowledgeable, and was very friendly. Overall a very good experience

Excellent

Very professional and efficient. It is a good fair way to not have to wait in line.

The meeting with the planner went great. She was prepared and we were able to share the screen and code. I hope this system stays in place, as after all, it kept one car off the road. Thank you for adjusting so quickly to face these difficult times.